Claims Administrator

Claims Administrator, Altrincham – £16,000 – £18,000 – “NOVEMBER START DATE”

Fantastic Opportunity to work for a claims administrator to work for a claims management company based in Altrincham

Due to expansion we are recruiting a claims administrator for the processing team that handles all the back office claims.

As a Claims Administrator you will focus on all admin duties all specialising in the different parts of the process for the claims.

Excellent training and development is on offer in this role and, over time, you will move into other areas of the operation in order to gain new experience.

Duties will include the following:

Reviewing correspondence from Claimants / Lenders and updating systems with new information and generating appropriate letters

* Reviewing spreadsheets from Lenders and updating systems with new data
* Reviewing case notes in order to acquire the requested information for the Lender and correspond with the Claimants to progress the claim
* Issuing requests for information to Claimants and responses to Lenders
* Reviewing Claimant information from post and various correspondence and updating the system and where necessary issue to the Lender
* Processing quality Claims through our FOS process.
* Full training of our processes to be given
* Adherence to deadlines/meeting targets
* Quality is paramount when dealing with Lenders
* Vigilant about specific details – DPA, previous addresses etc.
* Ability to manage and organise own workload
* Keeping an accurate statistics log

The ideal candidate will have the following attributes:

* Experience of working in a Claim Processing environment or knowledge of financial services is essential
* Ability to process high volumes with a high level of accuracy
* Experience of working on a case management system
* You will be able to demonstrate excellent communication skills both verbal and written
* Professional approach and ability to achieve targets.

Hours 9-5pm mainly but opening hours are 8.30-5.30pm

Salary: £26,000per yearrising up to £18,000 with service

20 days & BH’s

Incentives to win – vouchers/afternoon tea/beats/alcohol!

( AGY)

Keywords: Claims; claims administrator; Altrincham; PPI

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.