Field Care Supervisor

Salary: £26,400 per year

Field Care Supervisor £22000 North West/ West London

(Domiciliary care)

My client a franchised agency is looking for a experienced field supervisor with at least one years working experience.

Key responsibilities

Support the registered manager or lead supervisor:

* With the efficient running of a designated area and the supervision of care assistants

* Make sure Care provides safe, effective, high quality care that is responds to each customer’s needs and preferences

* Make sure our services respect customers’ choices and promote their dignity and privacy at all times

Duties

Work well with customers

* Prior to each service commencing, carry out with customers (and/or their chosen representatives) an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment

* Create and agree a written individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Keep care and support plans up to date

* Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns

* Keep all information about customers and their families secure and confidential except where policy require you to share to protect the interests of our customers

Work well with staff

* Give care assistants appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan

* Work with the Care coordinator to appropriately match care assistants to customers. Attend the customer’s first call to introduce the care assistant. Report changes to care schedules without delay to the coordinator, customer and care assistant

* Distribute, collect and monitor MAR charts and take any actions on findings

* Support and assist with training of care assistants

* Take part in the out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues e.g. covering calls either directly or indirectly when care assistants are sick or absent. Record emergency calls and pass the information to appropriate parties

* Arrange and manage staff changeovers and briefings for live in care assignments in the absence of the lead supervisor and registered manager.

Must be a driver and have the use of company car and be happy to do oncall. this is an immediate start and ideally the candidatfe will live in NW or West London.