Administrator

Salary: £26,000 – £27,000 per year

The Company:

Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business ever since. With an unrivaled reputation in building services, we offer comprehensive electrical and mechanical design, installation, and maintenance service across many sectors.

We now have an exciting opportunity for an experienced Administrator to join our newly created Defence Service offering in our South Region.

The role

We are seeking an experienced Contract Support Administrator to assist with the delivery of our prestigious contracts based from our Yoevilton Base Office. You will be working alongside a friendly and established team, using a bespoke diary management system, to effectively schedule works to provide a quick and efficient service in ensuring client concerns are attended and completed within the agreed timeframe. This is a fast paced and busy working environment, dealing with inbound and out calls and maintaining databases and engineer’s information and diaries as required.

As the Contract Support Administrator, you will liaise with and coordinate the team, the engineers and sub-contractors to deliver works on time and on budget. You will oversee the investigation of complainants and respond to queries for clients, tenants and staff swiftly and effectively, offering resolution with minimum impact on service delivery.

You will be the first point of contact between the client and the engineer or contractor; assist with the delivery of management information and attend team meetings and assist with recording and maintaining data for reporting.

You will need:

You will have previous experience of working alongside a team; you will have the ability to prioritize your work and act on your own initiative if required. IT skills (basic packages) and strong communication skills are essential.

The Package:

You will be working for a company that will offer you a structured opportunity to progress your career and offer continued support and training. You will receive a competitive salary, life cover, pension, 21 days per year of annual leave (plus public holidays) increasing with service.

You’ll be working in a friendly, inclusive environment where people understand the value of their contribution and are encouraged to recognize a job well done. You’ll be part of an open, engaged culture where everyone has a voice and the opportunity to get involved, as well as make a real difference.

Dodd Group is an equal opportunities employer