Customer Service Advisor

Customer Service Advisor’s

Start Date-13th July

Due to continued expansion our client, the UK’s largest customer management company is looking for experienced Customer Service Advisor’s to join their team

Working within their Post Office department the role on offer is providing world class customer service to their telephone land-line and home broadband customers. troubleshoot problems with slow broadband speed issues, help with broadband migration from other providers, connectivity problems with customer’s telephony service. Specific technical knowledge is not essential as a comprehensive 3-week training programme is provided to ensure you have all the tools and knowledge to deal with a wide range of customer queries. An excellent telephone presence is essential along with excellent listening skills with the ability to think on your feet to identify the customer’s needs quickly & professionally

Although contact centre experience is an advantage we welcome applications from people from strong retail or hospitality backgrounds who enjoy going above and beyond for each and every customer.

The salary for these permanent positions is £26,000per rising to £7.67 after successfully completing 3 months probation

Successful candidates would have to be flexible to work a full time rota of 37.5 hrs, Monday to Sunday between the hours of 8am & 11pm

Please only apply if you are flexible to work between these hours

We are looking to interview candidates immediately, so please apply via the link below or send your current up to date CV to

Please note, if successful, you will need to be able to pass a credit and criminal records check