Service Administrator
Full job description
James Cohen Personnel
Salary: £26,000 per year
Our Client is looking for a experienced Service Administrator for their busy commercial dealership based in Enfield.
To produce an accurate invoice/claim to allow prompt payment:
To provide effective day to day workshop administration from job card to invoice
To encompass a supportive role within general aftersales activities.
Reporting:
The Administrator will report to the Aftersales Manager
Key Responsibilities:
” Audit job card packs in line with manufacturer guidelines
” Prepare and administer esculabs and 1Link system
” Obtain and update order numbers
” To resolve account queries within 14 days of receipt
” Maximise available hours to ensure sold hours targets are achieved
” Accurately administer job card packs to assist in achieving targeted WIP level
” To respond to queries from Central Admin within 24 hours
” Ensure all claims submission timeframes are adhered to
” Ensure Health & safety standards are adhered to
Minimum skill requirement:
” Motor industry experience, to include Kerridge knowledge
Key Performance Measures:
” All job cards to be invoiced within 48 hours of completed repair
” R&M/Warranty claims to be submitted within 10 days from repair date
To apply for this job please visit definitejobs.co.uk.