Customer Service Advisor

Salary: £26,000 – £27,600 per year

Francesca’s Recruitment is recruiting for a Customer Service Advisor based in Rotherham. This is for a Key Working company. This is a full-time permanent role.

Customer Service Advisor Key Responsibilities:

• Carry out the directions of the Customer Services Manager and the Internal Sales Manager.
• Work effectively with Business Development Manager to deliver results
• Make sure that all orders are processed correctly and on time.
• Provide a consistent and excellent service to customers. Solve queries for customers.
• Ensure excellent customer service and minimise costs by responding efficiently and diligently to customer orders and enquiries.

Customer Service Advisor Person Specification

• • Strong customer focus: passionate about customers and the service we provide,
  • Has gained relevant experience in a customer service or administration role
  • Shows initiative, and proactively proposes solutions to help develop business/grow sales,
  • The ability to take ownership and to be pro-active in improving efficiency and performance,
  • Credible and confident with customers, suppliers, staff colleagues,
  • Has a strong, confident personality with excellent communication skills,
  • A hands-on, structured, and well organised approach, focusing on daily disciplines as well as monthly targets and deadlines
  • Diligent and has a keen attention to detail. Work is precise and avoids administrative oversights,
  • Able to effectively multi-task and handle periods of high workload,
  • Able to use a Sage system and a CRM system.

Hours – Monday – Friday 8am – 5pm

Location – Brinsworth, Rotherham – Hybrid (2 Days working in the Ofiice)

Salary & Benefits

• Salary is £26,000 – £27,600Depending on Expereince
• 25 days holidays + 8 days stats plus extra holidays for rewards to employees
• Healthcare
• Pension
• Free Parking

Please apply with your cv for the Customer Service Advisor role or call Francesca’s Recruitment on /.