Scheduler

Salary: £26,400 – £28,800 per year

SCCI Alphatrack are one of the UK’s leading digital TV solution and Fire/Life Safety system providers in all sectors of our industry, offering nationwide coverage. We are seeking a Scheduler to work as part of our NSG (National Service Group) admin team, supporting our corporate clients in the hospitality industry; our focus is on the maintenance of aerial and satellite systems in pubs, clubs, hotels, bookmakers and cinemas.

Responsibilities include:

• Scheduling of jobs
• Route planning
• Accepting incoming new-job requests via phone
• Liaising with Engineers and Project Managers
• Calling customers to book appointments and raising job sheets
• Answering emails and phone call queries relating to all aspects of client’s requirements
• Updating spreadsheets with installation information, service requirements and completion information
• Assisting with any other admin tasks within the team

Skills and Experience:

• Excellent Excel skills and competency in other Microsoft packages
• Good national geographical knowledge
• Previous experience in scheduling
• Able to think fast and problem solve efficiently
• Extremely good attention to detail
• Great customer service
• Excellent telephone manner and communication skills
• Good organisation skills

Benefits:

• 20 days holiday plus bank holidays
• Health Cash Plan available after probation
• Birthday leave after probation
• AE Pension after 3 months
• Free on-site parking

Schedule:

• Monday to Friday and one Saturday and Sunday per month
• 8:30am – 17:30pm

All roles are subject to successful DBS check & 5 years referencing; all applicants should have a valid right to work in the UK