Station Support Luggage Assistant

Salary: £26,000 per year

Manpower are pleased to be recruiting Station Support Luggage Assistants to support a dedicated team playing a vital role in creating an exceptional experiences for customers. With a priority of getting people from A to B safely and on time and with the help of cutting edge technology you will be working to transform rail travel.

Rate – £26,000 per year

Location – Newark

Shift – Working between 6:00 – 20:00 Monday – Sunday, 35 hours per week 7-8 hour days

So, what does a Station Support Assistant do? We’re glad you asked! As a Station Support Assistant you’ll be involved in helping to ensure the safety and security of customers, colleagues and the overall station environment. Nothing will be too much trouble for you as you provide customers with whatever assistance they need, whether this is helping with luggage, dealing with complaints or answering questions about timetables. You’ll provide a consistent and high-quality customer experience for customers in a front line role as they enter and leave the station. You’ll also provide any assistance as required – whether it’s providing directions, helping customers with mobility issues or with luggage – all with a smile!

You must be a friendly and proactive person that is able to balance safety and customer service at all times.

If you think this sounds like you then this may be your perfect job! Do you have what it takes? To make it as a Station Support Assistant, you need to:

• Have a professional approach to your work
• Be passionate about providing amazing customer service
• Be proactive, having a genuine desire to delight customers
• Have first class interpersonal skills
• Love the buzz of a busy environment, being able to keep your cool under pressure
• Be safety conscious – able to spot and anticipate risk It’s important to note that this is not your standard 9-5 job. There will be early and late shifts including some weekends, working in rotation – so flexibility is essential.

If the above sounds like a great fir for you, please apply.