Technical Customer Service Coordinator

Salary: £26,000 – £27,600 per year

Technical Customer Service Coordinator Opportunity – Northampton

Opportunity:

Are you currently working in a technical administration customer service role? Do you have experience in dealing with customers or patients directly on the phone? Have you got good IT and administration skills? Looking for a role with great career progression? If yes then this is the role for you.

My client a global pharmaceutical manufacturing company are looking to recruit an experienced Technical Customer Service Coordinator where you will be the first point of contact for both internal and external customers regarding the medical device products my client manufactures.

Duties and responsibilities include:

* Medical device delivery and collection.

* Technical fault reporting and resource planning for the medical devices.

* Updating various databases with service related information.

* Maintaining service contracts.

* Processing of parts and pricing requests.

* Managing device loan pool information.

* Administration of service related complaints.

* Responding to and proactively communicating with customers by telephone and e-mail.

This is a full time permanent job opportunity based in Northampton paying an excellent Salary: £26,000 – £27,600 per year and great benefits such as 25 days holiday plus bank holidays on top, Pension, Life insurance, Childcare vouchers and much more.
Skills:

To apply for the role of Technical Customer Service Coordinator you will have:

* Experience of working in a similar technical services customer service role.

* Good computer literacy skills mainly with Outlook and Excel.

* Strong and confident communication skills.

How to Apply:

To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy which can be found on the Quality Start website.

If this sounds like the role for you or a colleague then please do not hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information.

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