Call Centre Operatives

We are looking to recruit Call Centre Operatives to work for a client based in Cheltenham.

Successful candidates will be required to work as Call centre member dealing with incoming calls, selling debt management solutions and PPI advice. (No cold calling)

The role entails receiving calls from prospective clients, complete basic script and book a call back appointment using company CRM system. Ideal candidates will come from a call centre back background but this is not essential as training will be given.

Skills / Experience required:
• Excellent verbal skills
• Great telephone manner
• High attention to detail
• Strong data entry skills
• Computer skills (quick to navigate employer CRM system)
• Ability to follow strict compliance (in the form of script reading)
• Reliable
• Positive attitude

Interviews will be beginning from Wednesday 2nd September.

Working Hours: They operate shift patterns which alternate for fairness. Monday to Thursday 10am – 6pm or Monday to Thursday 12pm – 8pm, Friday 9am – 5pm and rotating Saturday 10am – 2pm.

Please note there is no parking on site but they are located on the park and ride bus route.

Contact: James Smith