Fluent Russian Customer Service Executive – Permanent

My client based in Didcot is recruiting for a Russian Customer Service Executive to join their expanding team.

You will be responsible for all incoming post which will include applications and cheques, dealing with the incoming calls from associates wishing to place orders and have queries resolved. There will be occasions when outbound calling will be necessary for chasing payment and information missing from applications. Also, within the role you will need to process returned orders for refunding, send letters and information packs to all new associates. There is an element of administrative duties within the role where emails from associates need to be responded too, take bookings for any upcoming events as well as filing all paperwork in the relevant file belonging to the customer.

Skills and Experience;

* Fluent in English and Russian with excellent translation skills both verbal and written
* Previous administration or customer service experience
* Working knowledge of Microsoft Word and Excel
* A team player with the ability to prioritise own deadlines

If you enjoy working in a customer focused environment and have fluent Russian language skills then this could be the ideal opportunity for you.

Apply immediately for an immediate interview or call Suzie for further details.