Membership & Front of House Assistant

MEMBERSHIP & FRONT OF HOUSE ASSISTANT

JOB DESCRIPTION

To provide an efficient and friendly postal communications, front-of-house and support service for all members, visitors and staff, and to be first in line for telephone. This role requires wide office, administrative and technical experience and a sensitive and responsible approach. Working closely with all staff on activities involving the members and the public.

DUTIES

To operate the telephone system, answer direct enquiries and take messages as required.
To keep the Reception and front of house area in good order.
To welcome and sign in/out all visitors
To be responsible for ordering office & catering supplies and maintaining stock control records.
To set up rooms, order catering for lunches and parties.
To be responsible for the upkeep of the electronic diary.
To liaise with the cleaner.
To assist the Office Manager carry out the weekly fire alarm test.
To sort post in morning, prepare post for daily collection in the afternoon and to organise additional collections.
To carry out general secretarial duties including typing correspondence and papers and maintaining filing systems on an ad-hoc basis.
As a member of the staff team, support and assist others in any aspect of their work and provide emergency cover as directed by the Chief Executive.
SKILLS & EXPERIENCE

The successful candidate must have two years front of house reception and telephone, customer services experience, this must also include solid office experience and an accurate typing speed of 50 wpm. Good working knowledge of Windows, Microsoft Office 2010 to include Word, Excel and Outlook.

The post holder should have a pleasant and diplomatic nature and enjoy working with a variety of people. They must be smart and well-presented with good oral communication skills. Experience of working with volunteers and/or in a similar environment is desirable.

GENERAL INFORMATION

Salary: £26,000per year

Office hours: 9.30 – 5.30 (including 1 hour for lunch)

Gel appointments are a unique one-stop-shop for all permanent and temporary recruitment services and value our candidate experience. If you are not shortlisted for this position we will retain your CV for any future suitable vacancies. This vacancy is being advertised by GEL Appointments Ltd. Registered Office:, Registration Number: 2794755. The services advertised by GEL Appointments Ltd are those of an Employment Agency