Portfolio Account Manager

This is a fantastic opportunity for a Portfolio Account Manager to join a market leading company who specialise in providing high-level of expertise to a variety of clients in both the public and private sectors. Based in Redditch you will manage and renews contractual ‘service’ relationships with an allocated portfolio of high value flexible Portfolio Accounts on behalf of our client.

Role: Portfolio Account Manager
Salary: £26,000 – £30,000 per year+ bonus
Location: Redditch, Worcestershire

Working as the Portfolio Account Manager you will assess individual client requirements to maximise the up-sell opportunity for our client into these relationships. The Portfolio Account Manager will adopt appropriate account and relationship management strategies to build long term and profitable relationships with the clients within the portfolio.

Other duties include;
*Manage an allocated client list of Portfolio Accounts, monitor revenue and finalise timely contract renewals.
*Identify, propose and contract cross-sales business development opportunities on all clients.
*Generate and deliver a bespoke service delivery plan for all high value Accounts.
*Undertake timely renewal of client consultancy contracts starting well in advance of their expiry date.
*Maintain a proactive approach to client management, communicating regularly with clients and achieving the minimum standards specified with the Communication Plan ensuring all contracted reporting requirements are achieved.
*To maintain, develop and strengthen professional relationships with suppliers and clients.
*Identify, sell and prepare proposals for additional products and services to their existing client base to increase and strengthen the contractual relationship and individual client fee income.

The successful candidate will be educated to degree level and will have previous successful experience in an Account or Relationship Management role, ideally within the energy industry. You will be commercially astute and will have direct experience in a consultative style selling to achieve cross-sales team targets for additional income. You will be a strong confident communicator with a professional and enthusiastic approach. You will be IT literate, specifically with the Microsoft Office suite of products and Customer Relationship Management software systems (SalesLogix / Siebel or similar).

Sufficiently mobile and flexible to travel a number of days per month with some occasional overnight stays within the UK, it is essential that you hold a full clean drivers licence.
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