Maintenance Technician

The Facilities Technicians are responsible for developing, providing and maintaining a high standard of building fabric services throughout all Foster + Partners’ offices, property and various site offices. The facilities team provide a high level of support to our Global Award Winning Practice, we pride ourselves on customer service and continuously seek opportunities for innovation and improvement.

Responsibilities:

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Develop, provide and maintain a high standard of building fabric services throughout all Foster + Partners’ offices and property and various site offices, as required from time to time whilst continuously seeking opportunities for improvement

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Undertake planned and unplanned maintenance tasks on building fabric systems

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Carry out minor project, decorating, plumbing and project management works as required

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Respond to Facilities Help Desk requests, providing a professional and timely service

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Supervise specialist maintenance and installation contractors, both within and outside normal working hours

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Source, order and cost materials and parts as required.

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To set up service providers, order all materials and update all stock levels throughout.

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Thorough knowledge of and compliance with Foster + Partners procedures and standards

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To administer all work request from the Service Now helpdesk to all Facilities technicians. Completion of all SLA’s and closing of task within the helpdesk

Qualities and skills required

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Previous experience and or related qualifications in maintenance work, particularly in building fabric/joinery/carpentry/plumbing would be an advantage.

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Good written and verbal communication skills – articulate and diplomatic manner

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Excellent interpersonal skills, able to work independently and as part of an effective team

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Able to deal with people at all levels both internally and externally as there is a requirement to liaise with contractors and internal staff

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Previous experience in dealing with customers

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Resilient to cope with conflicting demands and able to prioritise duties and work under pressure while remaining calm and resilient at all times

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Physically able to carry out the responsibilities of the role