Data Analyst

Direct Response Employment Services are delighted to be supporting a fantastic organisation in Melksham who are recruiting for a Data Analyst to join the team on a permanent basis. 

To be considered for this role we are looking for someone who is IT Savvy with intermediate excel skills and feels confident in managing, analysing and manipulating data. 

Key Duties: 

• Maintaining monthly service level agreement reports. 
• Analysing and manipulating data to prepare monthly reports on complaints received for delivered items. 
• Managing and providing reports within a timely manner. 
• Working closely with the post delivery supervisor to manipulate large data sets to compile weekly customer reports. 
• Manage the symptoms, diagnosis and costing reporting within the case management system. 
• Develop and send summary performance reports for service users. 
• Support the customer service team with data / system related queries. 

This is more of a junior role analyst role and therefore the successful candidate will have a strong administrative background with strong IT skills especially with use of Excel and have some experience of manipulating data. 

Key eye for detail, organised and accuracy are key for this role so if you feel this could be the role for you then please get in touch for immediate consideration.