Logistics Administrator

My client a national company based in Wolverhampton are looking to recruit a Logistics administrator on an ongoing temporary basis.

Job Role
Respond to requests from Contract Haulier Manager and Team Leader, Administration (logistics), promptly, as required.
Receive, process and resolve queries from hauliers working for masonry and packed products businesses, whilst offering support, when required, to the mortar business.
Provide high levels of customer service to all hauliers, not only with query resolution, but also in handling any complaints that they may be party to acting as first line of contact to any fleet administration issues that arise.
Support for customer service teams to assist with customer invoice queries that relate to logistic issues.
Resolve haulier queries with a high degree of accuracy.
Use of AX and other system tools to investigate and resolve queries.
Responsibilities will include being dedicated point of contact for nominated hauliers to promote the building and strengthening of relationships, as well as conformance in line with company policy.
Requirement to use PC based applications, including Microsoft Dynamics AX.
All other administrative duties as required.

Suitable Candidate will be:
Results focused
Customer focused
Have good leadership skills
Can work on own initiative.
Be PC Literate
AX System Knowledge is essential
Knowledge of TBP policies regarding contract and external hauliers is essential
Ability to understand logistics place within the TBP organisation structure is essential.

To apply for this position email your CV

Adecco is an equal opportunities employer

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.