Access Administrator

UK Biobank is a multi-million pound project funded principally by the Wellcome Trust and the Medical Research Council to determine the causes of complex diseases such as diabetes, cancer and heart disease. We have recruited 500,000 volunteer participants from the UK population who have completed extensive baseline assessments where they gave information about their family and medical history, their lifestyle and the environment in which they live. Participants underwent a range of physical measures and tests and provided samples of blood, urine and saliva that are processed at UK Biobank and archived in ultra-low temperature archives. We will follow the health of these individuals by linking electronically to their medical and other health related records.

Having successfully completed the main recruitment phase, UK Biobank launched access to this unique Resource in March 2012, to be used by approved researchers from the international scientific community in studies to determine causative factors in common disease.

To support recent developments, UK Biobank seeks to recruit additional Access Administrators to provide key support across the business. The successful candidate will have demonstrable experience of working at a similar level and proven administrative and office skills. They will need to be able to plan, organise and anticipate requirements to support the smooth running of the business. The ability to organise and prioritise tasks will be a key requirement. Excellent written and verbal communication skills, along with experience of dealing with a range of external stakeholders, are essential.

The position will be based at the UK Biobank Co-ordinating Centre at Cheadle reporting to the Research Access Administration Manager. The role would suit an experienced administrator with an interest in or experience of academic health research who is experienced at dealing with a range of external stakeholders.

Duties to include:

• Fielding initial access enquiries to UK Biobank and using initiative to escalate or action, as appropriate
• Maintaining databases and records to ensure they are current and up to date at all times
• Managing data release adhering to strict guidelines
• Preparing, processing and managing all access agreements (Material Transfer Agreements) – putting together access agreements, so that the appropriate and up-to-date schedules are appended
• Working in accordance with ISO 9001 and ISO 27001 defined procedures and support UK Biobank to meet future targets
• Any other duties appropriate to the post

Person Specification

The essential criteria for this post are:

• Experience in a similar administrative role, providing support at senior management level
• Strong communication skills; primarily written with excellent attention to detail
• Excellent organisation skills and ability to multi-task and prioritise work effectively with minimal supervision
• Pro-active and able to work well on own initiative, whilst being a good team player
• Ability to work to tight timelines with a clear focus on recognising and supporting bona fide customers
• Experienced in delivering excellent customer service and/or service delivery
• To be proficient working with IT systems; experience of MS Office
• Confident communicator with polite and professional attitude to work
• Respect for confidentiality
• Willingness to work flexibly to meet business demands

Desirable:

• A good knowledge of the research process in academic and/or commercial organisations
• Experience of a customer-facing role
• Experience of Sage accounting

We offer a competitive salary, 26 days holiday and membership of the USS pension scheme. Click ‘Apply’ to submit your application, including a covering letter and curriculum vitae’.

The closing date for applications is 12.00noon on Monday 20 January 2014.