Client Relationship Coordinator

Salary: £30,000 – £36,000 per year

We are currently recruiting for an exciting (flexible office space) Client Relationship Coordinator position based in the Farringdon, Central London area. 

This company is an international flexible office / co-working office space, real estate brokerage that has an established and dominant presence over decades in mature global commercial property markets. They specialise in matching businesses, start-ups, and entrepreneurs with flexible workspace, wherever they are in the world.

DETAILS & BENEFITS OF THE ROLE:

Salary: £25,000 – £30,000 – based on experience

Working Hours: Monday to Thursdays 9am – 5:30pm; Fridays: 9am to 5pm

Hybrid Working: this is a new option so will be discussed at the interview stage

Office Team: 35+

Induction & Training: Full induction and training in commercial leasing with regular assessments. Professional development and training opportunities.

Prime Central London location – Closest Stations: St. Pauls, City Thameslink, Chancery Lane

OTHER BENEFITS INCLUDE:

• Company Socials: Numerous weekly client and provider events
• An Employee of the Month Gift: (recent gifts have been a 3-night trip, whisky experiences, Selfridges vouchers)
• Pension
• Coffee & croissant morning Fridays
• Additional annual leave for no sick days
• Birthday celebrations / half day leave & cake
• Summer & Christmas parties

RESPONSIBILITIES – Client Relationship Coordinator:

• This position would be the perfect role for a self-motivated individual, who thrives on engaging with customers and is looking to start their career within the Flex industry.

This role will include but will not be limited to:

• Be the point of contact and build long-term relationships with existing and new Business Centres worldwide
• Provide a professional, proactive, and personable point of contact for external parties
• Cross checking current inventory with existing Business Centre partners to ensure we have all their properties listed on Salesforce (CRM) and all inventory is up to date in real time
• Work closely with the Sales and Marketing department in adding Centres to 3rd party sites and developing relationships
• Gain an understating of the sales process
• Work closely with Sales consultants on clients’ requirements
• Manage and process email correspondence with Business Centre
• Keeping Salesforce (CRM) up to date with detailed information
• Reporting to Senior Management
• Assisting with other projects as needed
• Responsible for sending T&C to business centres and reviewing them once completed
• Attending provider events and building stronger relations

EXPERIENCE & SKILLS REQUIRED – Client Relationship Coordinator:

• Strong administrative experience required
• Strong MS Office knowledge and experience
• Strong organisation skills
• Excellent communication skills – written and verbally
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Natural relationship builder with integrity, reliability, and maturity
• Ability to prioritise among competing tasks
• Ability to self-manage and work as part of a team
• Self-motivated and must be positive and a go-getter
• Any property knowledge or experience would be beneficial