Technical & Logistics Manager

Salary: £42,000 – £48,000 per year

The client specialises in the Audio Sector with seasoned and highly commended; Sales, Design, Installation, Hire, Event Production and Live Streaming departments.

We are looking for a successful candidate to manage and supervise the technical and logistical requirements for the Sales and Installations Department

Key Responsibilities

• Responsible for creation and management of AV systems, maintenance contracts, ascertaining and satisfying general customer requirements, day-to-day department logistics including engineer scheduling, stock management, CRM database operation and process development, staff training management, H&S compliance, project support, costings and budgets

• Technical support to sales team

• Liaison with department staff, customers, consultants, architects, builders, sub-contractors and suppliers

• Liaison with clients and engineers to ensure accurate diagnosis and resolution of equipment failure/faults.

• Contribute to the technical design and delivery of projects.

• Build and maintain relationships with suppliers/partners.

• Responsible for booking engineers, plant access and vehicle requirements.

• Responding to client requests.

• After sales support and contribution to high levels of customer satisfaction

• Preparation and presentation of tenders, proposals and RAMS.

• Preparation of project documentation including O&M manuals and technical submissions.

• Technical support to all areas of the company

Key Skills and Achievements

• Interest in maintaining and expanding knowledge of technical developments and changes within the AV industries.

• Good communication skills, verbal and written.

• Good knowledge of PA systems, projection and display systems, AV control systems, digital audio systems and IP network systems.

• Contactable out of hours.

• Courteous and articulate manner

• Ability to perform well under pressure

• High standard of personal presentation.

• Full, clean driving license

• Understanding of relevant standards and regulations

• Good I.T skills, including knowledge of AV and CAD software.

• Some weekend and evening work

• The ability to work unsupervised.

• Self-motivated and keen to develop the role