Customer Comparison Sales Advisor

Solution Marketing is seeking a Customer Comparison Sales Advisor – offering a base salary starting at £26,000can rise to £20,000, plus an uncapped bonus scheme as well as paid overtime starting at £26,000 per yearas well as growth opportunities you really can see the rewards of your hard work and exceptional customer service.

With three customer contact centres in the UK, Solution Marketing is renowned for representing blue chip companies and household names. Due to new client wins, we have opened three brand new departments in our Leicester City Call Centre in addition to expanding our existing departments due to their ongoing success! We are looking for talented and motivated people to join us, to really make your mark and stand out, helping shape the future of our departments and really be involved in, as well as reap the rewards of your success.

The Customer Comparison Sales Advisor Role

Representing an award winning comparison and switching company, you will be joining our brand new department making calls to prospective customers helping customers compare and take advantage of the best prices on a range of gas and electricity products and services on offer from suppliers. Every call will be as individual as the customer you are speaking with, and through your high-spirited, engaging and personal touch you will go the extra mile every time, providing your customers with the most relevant and tailored packages to meet their needs, always willing to exceed both customer and company expectations.

Required skills & experience to become our new Customer Comparison Sales Advisor

Essential

– A natural sales flair to convince and influence, spot sales opportunities, maximise sales opportunities and confidence to close sales opportunities

– Experience that demonstrates your ability to take ownership and resolve challenging customer situations efficiently, effectively and professionally

– A superb telephone manner (well spoken, well pronounced and articulate) with the ability to build rapport with strangers quickly – asking engaging, effective and tactful questioning, listening well to customers whilst accurately reading a script and accurately documenting information

– Common sense and quickness of mind, with the ability to learn very quickly, retain and assimilate vast amounts of information

– Happy and resilient disposition with an impressive determination to succeed to ensure success and customer satisfaction every time, with never ending enthusiasm and passion when making or receiving high volumes of calls

– Able to operate & perform within our standards and those of our client, understanding and adhering to industry rules and regulations, as well as internal compliance rules, company standards, and performance metrics

– Numerate, with fast & accurate typing skills along with good computer skills and a professional manner with a professional appearance at all times

Desirable

– Educated to graduate level

– Successful sales experience (ideally gained in a targeted outbound call centre environment) with a proven ability to meet and exceed both sales and compliance targets from an employment history that shows dedication and commitment

The rewards of your success as a Customer Comparison Sales Advisor!

– Starting guaranteed base Salary: £26,000with the opportunity to raise the base salary to £20,000 by hitting pay rise targets

– Plus an uncapped bonus scheme

– Plus paid overtime opportunities (starting at £26,000 per year)

– Opportunities for career progression

The Working Hours: Permanent full time. 10.30am – 6.45pm Monday to Friday plus one Saturday per month 10am – 3pm.

If you are serious about a career in sales and feel you have the talent to be successful in this Customer Comparison Sales Advisor position – please click apply today so that your CV can be considered.

Please note that only shortlisted applicants will be contacted. Due to the high volume of responses individual feedback cannot be provided to applicants that have not been shortlisted.