Workshop Manager

Salary: £46,800 per year

Workshop Manager

Huddesfield

Salary: £46,800

Grafton Recruitment are proud to be working on behalf of a leading company in their sector who are looking for a Workshop Manager to work in their Huddesfield branch.

The Role

You will require strong leadership and man-management skills in conjunction with the ability to organise and keep back office administration up to date. This will include attention to customer experience both face to face, telephone and emails. You will need to be personable and confident to forge strong working relationships with all stakeholders with motivation and drive to meet performance targets.

Key Accountabilities

Ensure Workshop responsibilities and duties are fully carried out through personal leadership, contact and liaising with Shift Leaders.
Ensure good levels of communication between customers and Service Reception staff, on order numbers, additional costs, and work in progress and job completion.
Achieve satisfactory output per person/hour and best utilisation of workshop staff hours, working in conjunction with the Shift Leaders.
Ensure company standards are maintained in the Workshop and Policy and Procedures are applied.
Ensure quality checks are carried out regularly, so no vehicles leave the workshop with any PG9 or dangerous defects. Achieve a first time MOT pass rate of over 97.5%.
Implement arrangements for emergency breakdown cover at all times and achieve upper quartile DAFaid performance.
Ensure compliance with franchise standards and aim to achieve the maximum score on the Dealer Target Programme or other future programme(s).
Ensure productivity, recovery rate, labour margin, sublet, ATF, consumable recovery etc. objectives are achieve or exceeded.
Deal fairly and constructively with all staff issues and advise the General Service Manager of any issues or problems if they are out of your remit.
ISO 9001, 14001 etc. complianceBenefits

31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service.
Family & Friends Discounted Car Scheme.
Team Member Auto-enrolment Pension Scheme with employer contribution.
Onsite mental health first aiders.
Life Assurance.
Discounted Healthcare scheme.
Career progression opportunities.
Internal engagement initiatives
Retail discounts saving £££’s at high street stores, health & beauty, going out, travel and much more.If you are interested in this vacancy and would like to find out more, please click on the link to apply, or get in touch with Lee Evans: /

Grafton Recruitment are part of Gi Group, we have a network of 7 local branches across the UK, operating in Europe in 5 countries with 35 offices, employing over 500 employees. Grafton place over 30,000 candidates each year, and is dedicated to the search, support and placement of candidates across a wide range of professional job roles.