Weekend Receptionist

My client are looking for a weekend receptionist to work in their busy dealership

The Role: To operate a busy switchboard with a high volume of telephone calls whilst handling reception duties, and greeting customers upon arrival.

Hours of work: Saturdays 9am-5pm, Sundays 11am-4pm

Your main duties:
Managing customer calls and enquiries professionally, effectively and ensuring they are referred to the most suitable individual
Operating a busy switchboard whilst balancing other duties
Building a rapport with customers while identifying what assistance or information they require
Creating a relaxed and stress free environment for customers
Ensuring the reception area is kept tidy to further promote a professional image
Handling dissatisfied customers calmly and bringing customer complaints to the attention of the relevant Manager.
Contributing to a positive working and team environment.
Assisting with general administration duties

What we’re looking for:
Prior reception and switchboard experience is preferable but not necessary
Smart and professional appearance
Excellent communication skills, especially a polite and patient telephone manner
Self-confident; positive and proactive approach to work
Self-motivated and comfortable working independently
Computer literate including Microsoft Office
Discrete with sensitive information
Organised; can maintain composure while juggling numerous tasks