Receptionist – Days
Full job description
Elton Recruitment
Salary: £27,600 per year
We are recruiting on behalf of our client for a Front of House Receptionist to work within their residential student accommodation team. Our client is situated in one of London’s finest garden squares. Our client is an independent educational charity that develops future leaders by providing a welcoming residential community for international postgraduate students and their families. The position is based on working 5 days out of 7, shift times 7:00 am – 3:00 pm / 3:00 pm – 11 pm on a rota basis and will include weekends and bank holidays. Salary £27,600with an excellent benefits package, the position is based near Holborn / King Cross area of London.
Role
We are looking for someone who has either worked within a 3-4 star hotel or serviced apartments environment with reception experience. The Receptionist must be a professional and enthusiastic and dynamic person who will be the organisation’s face and help create an environment that makes the guests and residents feel at home and keen to return. They will be well presented with strong communication and interpersonal skills.
Essential Responsibilities
* To welcome guests and visitors and ensure you offer a warm welcome
* Carrying out all necessary operations when guests arrive i.e. check-in / check out
* To be the first point of contact for all members and to deal with all situations in a courteous and professional manner in person and on the phone
* Respond to a wide range of members requirements and promote facilities
* Have operational knowledge of all front of house services and know-how to access these services to meet the members’ requirements
* Report all facilities and maintenance issues to the helpdesk
* To Become a First aider and Fire marshal (training given) and carry out evacuation procedures
Essential Skills
* Strong oral and written communication skills
* Passionate about providing and delivering exceptional customer service
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
* To become a first aider and fire marshal (training will be provided)
* IT literate including Microsoft Outlook and Brilliant or similar hotel booking systems
The package –
Salary £27,600
25 days holiday
Pension contributory 5%
Interest-free travel loan
Discount gym membership
If you are interested in this role, apply today.
*Please note that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for us to share selected details with our clients for their related vacancies. This will be the only notification you will receive regarding this and we take the receipt of your CV as your permission to proceed with your application*
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