Weekend Dealership Host / Receptionist (part-time)

Weekend Showroom Host / Meeter-Greeter
Croydon (CR5)
Car Dealership Receptionist, Front of House
£11.50 per hour
Overtime available

Renault Croydon seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.

We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.

Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

KEY REQUISITES OF THE POST HOLDER:

Essential

• Ability to work the required hours and shift pattern
• Extensive previous experience in a busy reception or meeter-greeter role
• IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
• Within 30 minutes commute of our Dealership

Desirable previous experience

• operating a telephone switchboard
• handling a computer-based messaging system
• incoming/outgoing post and deliveries

As a result of the duties focussing on the customer meeting-and-greeting aspect, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.

Working Pattern

• Job-share with a Full-time Receptionist
• Usual working days: Saturday and Sunday
• 14 hours per week

Hours

• 8:30am to 5pm on Saturdays (with ½ hr break)
• 10am to 4pm on Sundays (no break)

The hourly rate for this part-time role will be £11.50 per hour, paid monthly. Basic salary of £8,372 pa.

Overtime is available from time-to-time to enable you to earn more; for example when covering holidays, hosting VIP events and attending training sessions. These often include weekdays and will be paid at standard rate, so flexibility to cover these is required by candidates. In such instances the weekday working hours are 8am to 6pm weekdays, with ½ hr break. Occasional bank holiday overtime can be available which is paid at time-and-a-half (£17.25 per hour) and Sunday operating hours will apply.

Fringe benefits include 10 days annual leave, pension, share option, discounts on products and services, and career opportunities within Group.

HOW TO APPLY:

Hit Apply and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.

Raja Mallik from the Recruitment Team will contact shortlisted candidates.

No Agencies Please