Warehouse / Transport Team Leaders (Night Shift)

We are currently recruiting on behalf of a UK leading distribution business for a number of Warehouse / Transport Team Leaders. The ideal candidate requires leadership experience in the transportation delivery industry or a similar fast-paced logistics/distribution environment as you will:

*Be responsible for supporting daily management of department duties.
*Carry out duties in accordance with Standard Operating Procedures (SOPs.)
*Ensure that any variances are investigated and a conclusion is reached before the end of shift.
*Ensure that all customer service queries are processed in accordance with the request details received.
*Accurately complete the Shift Handover Report and brief the Early Shift Manager.
*Be responsible for the communication of the daily team brief.
*Ensure the sufficient resourcing of your function including identifying training needs, absence and performance management, coaching and continuous monitoring of department productivity.
*Develop and maintain a strong culture of health and safety practices and initiatives including ensuring practices are compliant with legislation and policy through monitoring, auditing and reviewing practices on site.
*Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
*Be responsible for tracking, trending and reporting of departmental metrics.
*Track and report hours and schedules.
*Review and update SOPs and metrics as required.
*Follow up and solve process-related area issues as required.
*Improve flow of product through the area.
*Manage customer service escalations and interface with driver and day shifts as required.
*Be able and willing to work to flexible schedules/shifts and commit the time required to get the job done.
*Assign work to staff as required to support the workflow and daily metrics.

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JAM Recruitment is acting as an employment business with regards to this position.