Warehouse & Logistics Manager

Salary: £30,000 – £36,000 per year

Warehouse & Logistics Manager

An exciting, hands-on opportunity to join a growing ecommerce business in the garden and outdoor sector based at our site in Hitchin, Hertfordshire.

The role will include leading the warehouse on a day-to-day basis. This role will have operational responsibility for the efficient running of the warehouse. A key part of this role will be working with the rest of the management team to further develop the business and move it up to the next level.

We are looking for a committed, energetic, and motivated employee to help us on the way. We are looking for someone with experience using and deploying a WMS to move our current processes forward.

As we are a small team you should be willing to role your sleeves up and get involved with all activities in the warehouse. While there will be administrative and office-based tasks to undertake this is not a solely desk-based role.

Responsibilities:

• Warehouse health and safety management. The safety of our employees is critical, ensuring the warehouse is always kept clean and tidy, and all H&S regulations are adhered to, ensuring a safe working environment for employees and visitors.
• Supervise, manage, and motivate employees and oversee daily operations.
• Goods in, supporting the unpacking and put away of deliveries, initially using FIFO as we journey towards the implementation of a WMS. Storage of inventory and receiving of deliveries during busy periods. Releasing of backorders in a timely manner.
• Continuous Improvement, a keen eye for identifying opportunities for improvement, inventory layout improvements, enhanced labelling, streamlining of processes, which ultimately will achieve an enhanced customer experience and reduction in errors.
• Order processing and dispatch, oversee the efficient daily running of order processing, with close monitoring of daily orders, reporting of KPI’s, ensuring the maximum number of orders are shipped out each day and the collecting carrier vehicles are loaded. Accountability for number of orders dispatched per day is key.
• Returns department, monitor daily return levels, and ensure they are being processed in a timely manner, develop KPI’s to monitor this process.
• Maintaining and ordering packaging materials and other warehouse supplies as required for daily operations.
• Enforce all company rules and regulations.
• Follow procedures as laid down by the company and pro-actively work to write/document and improve work instructions when missing.
• Implement staff performance and developmental appraisals.
• Focus on cost savings.
• Keep stock control systems up to date and make sure stock inventories and locations are accurate. Carry out stock takes as required.
• Manage relationships with 3PL providers to ensure the best pricing and performance for the business.

Experience:

2+ years warehouse experience.

1+ year supervisor experience of a small team, positive and team player with “hands on” mindset.

Previous experience modernizing a warehouse.

Experience of implementing and working with a WMS.

Accurate with attention to detail, whilst working under pressure, handling multiple tasks.

Brightpearl/Oracle/SAP ERP system experience an advantage.

Experience of driving a forklift an advantage.

Fit, healthy, and energetic and able to lift moderate weights.

Full driving licence is required.

Job Type: Full-time, Permanent

Salary: £30,000 – £36,000 per year dependent on experience

Benefits:

• Profit share bonus scheme
• 25 days holiday a year plus bank holidays
• On-site parking
• Retail discounts programme
• Tech benefits scheme
• Tax free childcare scheme
• Gym discounts programme
• Reward and recognition scheme
• Cycle to work scheme
• Car leasing and maintenance scheme
• Wellness programmes for health and finance

Working Hours: Monday to Friday 8:30am to 5:30pm