Collections Supervisor

Collections Supervisor

Salary: Competitive salary plus Veolia benefits

Hours: 45 hours per week, Monday to Friday

Location: Camden, HA0 1ES

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

Whether you’re looking to overhaul the industry, or just do a good day’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

– 25 days of annual leave

– Access to our people’s pension scheme

– Free physiotherapy service

– Discounts on everything from groceries to well known retailers

– Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

– Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing;

Assisting the Environmental Manager in ensuring the high standard of operational service whilst focusing on the Health and Safety of both the operatives and the general public.

Promoting a robust sustainable safety culture within the contract.

Updating and retaining a strong knowledge of fleet and road transport law.

Promote personal ownership, maintaining accurate records, monitoring checks (vehicles, PPE etc.) and timely accident investigations.

Ensuring any accidents are responded to immediately and fully investigated, and that all documentation is produced and presented to your Environmental Manager.

Ensuring that all Operatives carry out their duties to a high standard.

Liaising with the Client Officers to resolve any routine problems and ascertain to inform them of any future intentions. Keeping the client informed of all daily activities through progress reports.

Maintaining a professional relationship with Client staff and documenting all meetings and contact.

Continuously reviewing and analysing operational data/service information to ensure that excellence in service delivery is maintained to maximum effectiveness, whilst building a culture of continuous improvement.

Perform various people management activities of the operational team in an effective, appropriate and timely manner.

Working collectively with the Resource Manager, ensuring all new employees have received induction training.

Participating in daily and monthly contract monitoring surveys and assisting with generating written reports as necessary.

Deputising for the Environmental Manager when required.