Service Coordinator

Transport Planner

Salary: Competitive plus annual performance bonus

Hours: 40 hours per week, Monday to Friday

Location: Lincoln, LN1 1DS

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

– Annual performance bonus

– 25 days of annual leave

– Access to our company pension scheme

– Discounts on everything from groceries to well known retailers

– Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

– One paid days leave every year to volunteer and support your community

– Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing;
Responsible for day to day management of the service delivery, including the dynamic allocation of work to vehicles / routes.
Proactively communicate with customers, interested stakeholders including the wider Veolia team or Management team providing status updates and maintaining contact with drivers throughout the day.
Complete the debrief process within the allocated time and report any necessary action or updates as required.
This role is key to maintaining an engaged workforce and will be the face to face contact with our drivers on a daily basis, supporting drivers to act on issues identified on the rounds.
Reporting all safety concerns or container damage via close call reporting and encouraging ‘stop the job’ if it is deemed unsafe to continue in line with company operating procedures and processes.
Ensure Veolia legal compliance on site – WTD and transport compliance.