UK Market Research Telephone Interviewers

UK Market Research Telephone Interviewers

Reference: VR/01608
Location: North London
Type: Temporary, various shifts available
Salary: £26,000per year

Client Profile:

Are you a friendly, articulate person, who enjoys telephone interaction whether in an inbound or an outbound telephone-based environment? Do you like the idea of helping companies to learn more about their customer needs? Our client is a rapidly growing market research company, offering a range of shifts and ongoing projects across the voter polling, campaign research, CATI surveys and qualitative telephone research projects. Whilst the work is on a temporary and ad-hoc basis, there is a very high volume of work available, during both week days. This role is best suited to an intelligent candidate of graduate calibre or similar, a student able to commit to 2-3 days of work per week, with the confidence to engage professionally with a wide range of voters and interview respondents.

Role Description:

The role will involve conducting outbound voter surveys within a qualitative or quantitative market research environment. You will conduct telephone interviews with the, in order to gain client feedback across a number of key areas, in most cases using a fully customised script.

The company is very quality-driven, and are interested in working with reliable and professional candidates, in return for a supportive, friendly and positive working environment, plus flexible shifts.

We expect there will be substantial work available on a temporary basis, until around May 2015.
You will have the opportunity to gain training on the market research CATI system, which can be transferrable to other roles and is a worthwhile skill to have on your CV.

Person Specification:

The key requirement for the role is to have a polite and professional phone manner, ideally within a market research role, however full training is provided. Personality, professionalism and telephone manner are all important and
Experience within a call centre environment is favourably looked upon, although no specific career experience is needed, if you are an articulate, computer literate person with a professional attitude to work. Punctuality and reliability are critical to the role.

Additional Information
Talent Quest Ltd is a specialist recruitment consultancy service specialising in Digital, Media, Creative, PR, Marketing, Market Research & Insight as well as multilingual & supporting functions. Registered offices in the UK. We are also members of the Recruitment and Employment Confederation (REC) and adhere to strict professional practice. We always strive for the highest standards of service however, with the number of applications we receive for some of our vacancies, it is not always possible to get back to everyone individually. If you do not hear from us within 4 days, it means in this instance your application has not been taken any further. We hope that you will apply again for any positions that interest you in the future.