Technical Architect – Ciam

Salary: £720 – £840 per day

COMPANY
easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe’s primary airports, with great value fares and friendly service.
We fly on more of Europe’s most popular routes than any other airline and carried more than 96 million passengers in 2019 – more than 16 million travelling for business. The airline has over 300 aircraft on nearly 1000 routes to more than 150 airports across 35 countries. Over 300 million Europeans live within one hour’s drive of an easyJet airport.

We are currently recruiting for a Technical Architect to join the Customer Platforms Team, responsible for putting in place the foundations for easyJet’s future CRM capabilities.

The Technology team you will join is highly collaborative and works across a broad range of stakeholders within Technology and the business, acting as ambassadors to help create a culture of quality and adherence to our established standards and practices.
At easyJet, we have a hybrid working model which sees our staff working from home and visiting our offices in Luton once a week.

JOB ACCOUNTABILITIES

• Accountable for preparing and maintaining technical architecture artefacts for IT enterprise solutions, including AS-IS, TO-BE and transitional states for application, infrastructure, data, integration and security.
• Accountable to prepare or support with designing and documenting technical solutions for functional and non-functional requirements.
• Collaborating with enterprise architecture and peers to identify and agree the technical standards, frameworks, tooling and patterns for the enterprise solution adhering to industry standards and best practice.
• Accountable to ensure all designs have been approved or remedial actions taken from feedback from the Technical Design Authority
• Accountable to identify, mitigate or resolve technical risks with the IT enterprise solution, ensuring any risks or issues are clearly communicated and managed
• Provide technical expertise, guidance and perform technical reviews ensuring consistency and conformity to agreed standards.
• Collaborate with key business stakeholders to identify existing or future exploitable opportunities to drive business value
• Actively contribute during all agile ceremonies ensuring technical architecture standards is considered during development cycles
• Working with onshore and nearshore development teams as required, including occasional travel
• Work with the peer group to propose new technical standards, conception, solutions to improve EasyJet technology

COMPETENCIES

• Ownership and Delivery. Has a clear focus to deliver results, working to targets, reviewing progress and adapting their plans accordingly, motivating themselves/the team to achieve.
• Customer and Shareholder Value. Understands who their customers are and seeks to exceed their needs, focussing on the importance of safety for both customers and employees.
• Business Performance. Understands business and external environment, is cost conscious and understands the longer-term perspective and implications of decisions.
• Innovation and Change. Is open to new ways of doing things and questions existing approaches, views change as an opportunity, comfortable working in a dynamic and ambiguous environment.
• Building relationships. Have good working relationships with development team, Enterprise architects, business stakeholders and wider IT function.

KEY SKILLS REQUIRED

CIAM – Customer identity access management.

Familiarity in a UNIX & Windows environment.

Stakeholder management skills at leadership level.

Take ownership of solutions and have experience in presenting them at architecture boards.

Methodical, logical and flexible in approach, you will have gained significant experience as a Technical Architect

Good understanding of software best practices, including design principles & patterns, security and performance.

Ability to explain complex technical information in business terms.

New technology awareness, evaluation and selection. Running or supporting vendor RFI and RFP process.

Experience of working in a technology-based role and interfacing to a varied number of internal and external stakeholders

Assuring standards and compliance across on and off-shore partner delivery teams

Solid grasp of modern DevOps practices, CI/CD pipelines, containerization and cloud technologies

Knowledge of analysis and development techniques e.g. SCRUM, Agile & Waterfall

Experience working with PSS Solutions within the travel industry (desired)

TECHNICAL SKILLS REQUIRED
ESSENTIAL

• CIAM, CRM, CDP
• SQL Server
• Cloud technologies

DESIRABLE

• Application: Salesforce, Microsoft Azure, CIAM
• Front End Development – Asp.net, Razor, Jquery, Javascript
• Data Exchange – EDIFACT, EDIFABRIC, XML, JSON, REST, RPC
• Logging Frameworks – Nlog, Log4Net, ELK, AppDynamics
• Unit Test Frameworks – Nunit, Xunit, MStest
• Automation Testing – SpecFlow, Selenium
• DevOps – Git, TeamCity, Octopus, Artifactory, PowerShell
• Cloud – AWS