Technical Administrator
Full job description
ACM Resourcing
Salary: £26,000 – £27,600 per year
Technical Admin
ACM Resourcing are working with a fast-growing MSP who are seeking a seasoned Technical Admin with a good knowledge of key industry products and services to join our expanding team.
The ideal candidate will have a detailed knowledge of premium business IT products and services, be highly proficient in overseeing and understanding procurement and billing processes and be able to efficiently communicate key reporting data to management.
As a Technical Admin, you will be primarily tasked with operational activities around procurement, quoting, and stock and asset management. This will include managing supplier relationships, maintaining client support and SaaS agreements, running the PO book, placing and tracking physical orders, managing deliveries and outgoing stock, and requesting pricing from suppliers. The role will also interact with clients through providing quotes and managing renewals.
Experience in the industry is key, but in equal measure, so is your ability to deliver outstanding customer service focussed on providing positive customer experiences. we are looking for someone who will constantly monitor operational excellence around productivity and innovate in-role, championing positive change and owning internal projects to completion.
Required skills and experience:
* Proven experience in performing administrative duties in a technical environment
* A current and working knowledge of widely used SaaS products (e.g. Microsoft 365/ Google Workspace)
* Exceptional communication skills, with the ability to converse with both technical and non-technical people
* Working with suppliers and/ or vendor account managers for procurement and issue resolution
* Experience using Professional Services Automation/ quoting tools, and supplier portals
* Experience in formulating and recording processes and documentation
Salary: £26,000 – £27,600per yeardepending on experience
Job Type: Full-time, permanent. 8 hour shift between 8am – 6pm Monday through Friday.
To apply for this job please visit definitejobs.co.uk.