Team PA

Salary: £28,800 – £33,600 per year

This growing company that provides outsourced PA/Secretarial support to specialist Medical Experts and their Practice is seeking an experienced PA/Secretary to provide support to around 3 Medical Experts on a daily basis. We are looking for an enthusiastic, service driven individual with excellent communication skills and computer skills to join this growing team. Your role will involve: –

• Providing an efficient and timely secretarial service to assigned consultants
• Working with your PA colleagues to support each other during holiday periods and busy periods
• Managing enquiries and case flow using the CRM system called Pipedrive (a Salesforce system)
• Recommending medical experts to various Solicitors across the UK
• Liaise with the Medical Experts on a daily basis to see if they can assist with new cases coming in
• Keep the case management system up to date from start to finish
• Manage all medical records, documents and imaging
• Dealing with inbound enquiries via email and telephone
• Ensuring the accurate logging, acknowledgement and allocation of cases and records
• Managing your consultant’s diaries.
• Formatting our experts’ reports (No Typing)
• Arranging Appointments / Booking travel and rooms.
• Proof reading of medical letters and reports.
• Speaking with Solicitors and Instructing parties who want to be referred to a medical expert, so referring them on to the best medical expert to deal with their cases
• Supporting with the marketing and development of your consultants including sending emailers via Mail Chimp
• Providing other general administration office support functions.

To apply you will have: –

• Recent PA/secretarial experience
•  A solid work history
• CRM experience would be ideal, in particular Salesforce
• A high level of organisation, accuracy and attention to detail
• Computer literate and proficient in use of all main Microsoft Programs
• Good analytical skills, and able to work methodically and accurately
• Ability to analyse and run reports (Excel and CRM based) (ideal not essential)

What’s on offer: –

• Monday to Friday 9-5 (regular working hours are 9-5 but can offer flexibility) and an early finish on a Friday during winter months
• Free parking
• Casual dress
• Health Shield Cash plan