Study Programme Cluster Manager

Salary: £36,000 per year

Cluster Manager – Study Programme Provision

NorthWest based

£30k+£4750 Car allowance

Permanent Full Time 37 hours per week plus great benefits

Do you have experience of managing, delivering and monitoring government funded outcome-based programmes and developing engaging and aspirational curriculum across a range of subject areas? Are you ready for your next career move?

As a Cluster Manager you will have responsibility for the day-to-day delivery of the Study programme provision including management of learning coaches and other colleagues where relevant, ensuring implementation and effective operation of end-to-end learner journey processes, curriculum design and innovation, learner progression and quality of provision.

The operational areas will mainly focus on developing and delivering qualifications across our Study programme, therefore highly effective management skills and a proven record of managing people to meet key performance indicators is essential for this role. You will need to be driven, organised and dedicated to managing a busy and demanding workload. You will have a genuine passion for the world of education, high expectations for the quality of education, putting the key stakeholder experience and their learners at the heart of everything you do.

You will be able to build effective client relationships as well as the ability to network with wider colleagues within our clients group and external stakeholders.

Due to the nature of the business, you will be required to have a flexible and adaptable approach.

This role allows the flexibility to work remotely as well as from one of our Northwest and Greater Manchester sites. From time to time you will also be required to attend business in various locations nationwide.

We will provide you with all the equipment you need and we have great support teams on hand to enable you to work remotely.

This post is offered on a permanent basis, working 37 hours per week, however consideration will be given to any part time applications. Due to the nature of this post, you must be willing to travel to various locations within the Northwest, with occasional National travel to support in the growth of this sector. Overnight stays will be available, should this arise.

Key Accountabilities include:

• Line management of learning coaches, ensuring caseloads are in line with plan and other delivery colleagues where relevant
• Conducting regular performance management reviews based on learner progression and experience
• Ensuring effective IAG, initial assessment and induction for all learners, to ensure learners are on the right programme and level, and where relevant have the range within the job role to achieve their chosen programme
• Closely scrutinise and monitor retention rates of learners, taking action in line with the retention strategy where learners are identified as at risk of leaving programme
• Work in partnership with ILT, Business Improvement and Learning Coaches develop and embed an innovative curriculum with supporting schemes of work and learning resources, ensuring there are appropriate plans in place to review annually (as a minimum)
• Hold regular standardisation meetings to ensure the implementation and understanding of learner journey processes is consistent across the cluster, and learning coaches have an opportunity to share good practice
• Monitor Progress Reflections monthly across the cluster to ensure they meet the required quality standard and completed in a timely manner, ensuring action is taken where learning coaches do not do this.
• Monitor learner progression monthly and ensure intervention plans are in place when learners do not meet their expected progress
• Undertake monthly quality assurance checks of Onefile, ensuring marking, assessment and learning activity is regular, timely and providing a high quality learning experience for learners
• Co-ordinate English, Maths and ICT/digital skills delivery across the cluster, ensuring learners are developing these skills throughout their programme
• Ensure Prevent, British Values, Safeguarding and EDI are embedded into delivery
• Utilisation of the Learning Support Fund ensuring learners who are not making expected progress receive additional learning support
• Instil a high performance culture in the team with a focus on operating in line with our clients Values and Behaviours
• Provide a comprehensive induction to learning coaches and provide ongoing CPD in line with PLACE outcomes, Awarding Organisation requirements, or other training needs identified

• Benefits include; Fully flexible working pattern– responsibility for planning your own diary
• Blended delivery model which includes working from home, centres and face to face on site visits
• Generous annual leave entitlement
• Development opportunities through our own in-house programmes and recognised qualifications

• We need you have at least a level 4 qualification and/or other relevant professional qualification/experience
• of contributing to the achievement of quality marks as well as developing practical learning programmes
• Experience of setting high standards to achieve objectives, continually monitoring levels/standards of support and identifying ways of making improvements
• Knowledge and understanding of relevant quality assurance systems particularly the common inspection framework related to further education and skills

To apply for the role of Study Programme Cluster Manager please email your cv to 

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.