Student Services Support Coordinator

Salary: £34,828 – £39,996 per year

Are you qualified to Level 5 (or equivalent) in Youth and Community, Education, Psychology, Sociology or Health & Social Care? Do you have extensive practitioner experience, working with those ‘at risk’/vulnerable? If so, then we want to hear from you!

Student Services supports students at each stage of their journey from pre-entry to post exit. The Service has a student orientated culture and puts students’ needs at the heart of everything it does. The Student Services department offers and inclusive and accessible service that enables students to reach their full potential.

We’re looking for a Student Services Support Coordinator to take a lead on the design, coordination, planning and delivery of a programme of exciting College issue-based activities, events and projects in both communal student spaces and virtually online to enrich the College community.

You will lead on regular service evaluation, assessment and delivery plans to identify the social, recreational and welfare needs of students and provide effective leadership; supervising, managing and supporting the Student Engagement Advisors in the delivery of activities and pastoral support. The Student Services Support Coordinator will develop and maintain strong partnerships with a range of external organisations and networks in order to enhance delivery plans, recognition/award opportunities and to increase the range of activity provision, and establish and implement quality monitoring systems to produce reports and gather data levels on student participation, personal development and satisfaction to ensure all activities are reported and monitored through the appropriate College systems.

We’re looking for a highly driven and dynamic individual who has a strong track record of engaging young people and adults from diverse backgrounds, ideally in an informal education or community-based setting. A self-starter with a positive, calm, ‘can-do’ approach, you will be highly organised and efficient and have good IT/digital skills including the ability to demonstrate knowledge and experience of producing reports and monitoring data/trends to improve quality of delivery. The Student Services Support Coordinator should also be able to build strong relationships with a wide range of students, staff and external agencies, and have experience of leading a high performing team.

The benefits package includes generous annual leave of 26 days plus up to 7 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. This leave is all in addition to Bank Holiday entitlement. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

When you click on ‘Apply’, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.