Student Services Customer Advisor (Receptionist) Blus19985

Student Services Customer Advisor (Receptionist, Customer Care) BLUS19985
Harrogate
Salary; £26,000
Fixed Term Contract until 27th November 2015

Our Client has a reputation of offering a range of vocational opportunities, as well as having an excellent record of employer engagement and of offering business training solutions to provide a highly skilled workforce. They are part of the Group which is recognised as one of the most successful further education colleges in the country. Awarded ‘Grade 1 – Outstanding’ in every area of Ofsted, their College Mission is; Innovative and enterprising people enabling excellent learning for employability and social fulfilment.

They now have an exciting opportunity for a Student Services Customer Advisor to join them full time on a fixed term contract until 27th November 2015.

Within the role you will provide an effective and high quality customer focussed service at all times to customers, visitors and potential customers through the provision of information, advice, guidance and reception/helpdesk duties. Providing accurate, up to date information and advice on all aspects of student support services, you will be the first point of contact for all visitors to the College and will deal with all the day to day enquiries.

They are looking for someone who has previous experience of office work, inputting data and keeping records accurately. With GCSE English & Maths at grade C or equivalent, and ideally Customer Care training, you will be able to identify additional learner needs, work calmly under pressure and be highly organised. With a confident approach and friendly disposition coupled with strong interpersonal skills, you will have the ability to work effectively both independently and as a member of a team.

This post will generally operate on a rota system to cover the hours of 8am – 7:30pm Monday – Thursday, 8am – 4:30pm Friday and 8am – 4pm on Saturdays. Out of term changes may apply.

Please refer to the Job Description/Person Specification when completing your application form.

Closing Date for the role; Monday 13th April – we encourage applicants to submit their application as soon as possible as shortlisting may take place before this date.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.