Strategic Account Manager
Full job description
WasteRecruit Ltd
Salary: £33,600 – £36,000 per year
Strategic Account Manager
West Midlands/Home based
£-Attractive salary plus bonus and car or car allowance
Our client is a leading provider of environmental compliance and data management services in the UK and Internationally. A vacancy currently exists for a Strategic Account Manager. This role will be pivotal to the management and retention of existing and future strategic customers, engaging at the right level within the customers’ business to ensure an ongoing relationship with the company. The Strategic Account Manager will specifically focus on the customer’s experience of the company, across all services, especially International Compliance, and identify ways of enhancing the company’s services.
The Strategic Account Manager will take on a portfolio of strategic accounts focussing on services such as Compliance, Data Management and International Compliance. You will manage the account both internally and externally, ensuring that all relevant staff across various departments involved with the account work together and are supported.
The Strategic Account Manager may also be required to take on senior level projects focusing on improvements to the company’s existing services and operations, and new or emerging services.
Candidate Requirements:
- Account management experience and a strong understanding of Producer Compliance services
- Experience at managing internal and external stakeholders
- Experience of problem resolution with external stakeholders
- A customer focused approach
- Excellent solution orientated problem-solving ability
- An understanding of International Environmental Compliance would beneficial, but is not essential
- Ability to recommend, negotiate and implement solutions that benefit all stakeholders
- Collaborative working style
- Confident, personable, proactive
- Excellent written and verbal communication skills
- Excellent planning, scheduling and organization skills with attention to detail
- Ability to work and remain calm under pressure
There is the potential for this role to be split between home working and working from the company’s office in the West Midlands.
Ref: J9090
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