Spanish Speaking Corporate Receptionist – Heathrow Airport

Spanish Speaking Corporate Receptionist – Heathrow Airport

My client is an airline company looking for an experienced receptionist to join their team at their headquarters in the Heathrow area.

As a Receptionist you will be working to provide the highest level of client care and personal service to all stakeholders in your client’s business which includes visitors, clients and internal stakeholders.

Main duties and responsibilities
* Provide a warm, courteous and prompt welcome on arrival for all visitors at the Reception desk
* Handle all incoming telephone calls / enquiries promptly
* Monitor and co-ordinate the bookings and usage of all client meeting rooms
* Raise help desk tasks to address any facilities related issues
* Ensure all stationary areas remain fully stocked and well maintained.
* Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience
* Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded.
* Communicate visitor and client arrivals to the relevant people promptly so that the visitor or client is either met or escorted to the relevant meeting room / area in a timely manner.
* Handle client and visitor queries and supply relevant information to them.

Working from 07:30-18:00, this is a great opportunity to showcase your skills and keep up the high standards already in place within the company.

Skills required include:

* Previous experience working in a customer service environment essential
* Previous experience working in a corporate environment desirable
* Immaculate personal presentation
* Easily engages in conversation and develops rapport with others
* Drive for and ability to comply with high standards
* Pays attention to detail
* Flexible and adaptable to respond to differing client needs
* Confident, enthusiastic and motivated to deliver great service
* Organised and able to prioritise work activity
* Proficient in Microsoft Word and Excel to intermediate level is essential
* Able to work with computerised Front of House Systems such as Condeco, Fidelio and Datacraft
* Must be fluent in Spanish both verbal and written
* Fluent in English both verbal and written

Salary £29,664per annum
If you are interested in this position and meet the criteria, please send us your CV today.
*** Due to the large number of responses only, successful candidates that match all the requirements listed above will be contacted ***