Showroom Manager

Salary: £36,000 – £42,000 per year

To responsibly sell goods and services to customers satisfying their needs and expectations

To be responsible for the supervision of sales and administration staff ensuring their respective duties are carried out according to their own job descriptions

To ensure the estimate follow up process is adhered to

ensure customer enquirys are followed up,emails and telephone calls are responded to in a timely way.

To maintain the security and safety of the showroom premises when closed for business in accordance with procedure given by the directors

To supervise the receiving of goods from suppliers, checking them against orders, storing and labelling them as appropriate.for stock or allocation to customer orders

To be responsible for the stock, supervise quarterly stock checks and reconcile any discrepancies with admin staff prior to sign off with a director.

To take payment for goods and services from customers prior to their delivery except where provided by an independent fitter or expressly authorised by a director

To be responsible for the building and the business in the absense of the directors

Achievement of annual sales targets as set by the directors both individual and the company’s.

To maintain the showroom appearance inside and out in good order with working displays operating daily.

Ensure displays are clean and well presented at all times.

Ensure the pricing and labeling of display goods is up to date and in good order at all times

Re-order display stock when sold to maintain displays in accord with sales needs and market trends.

Maintain stocks of consumables and accessories at seasonal levels.as agreed with a director.

Liaise with independent fitters to ensure that installations are carried out in accordance with that agreed by the customer

Ensure that the prices charged by the independant fitters are fair and reasonable for the customer.

Ensure the warehouse and stockroom are in good,clean, workable order, that goods are protected from damage and in good condition for delivery to the customer.

Ensure that the administrative procedure for the sale,ordering and installion if goods agreed by the directors is adhered to by all staff.

9-00am to 5-30pm Monday to Friday and 10-00am to 1-00pm Saturday with one Saturday off per month by arrangement

Selling to retail customers from a fireplace industry shop/showroom environment

Management of a retail business

Fireplace and flue design and installation