Shipping & Export Agent

We are looking to recruit Shipping and Export Agents who will have experience in order processing, issuing and organising documentation. You will also be required to complete all dispatch information.

Knowledge of export and customs clearing would be desirable when dealing with national and international markets.

Knowledge required specific to position:

– Transport organisation
– Handling of customs documents
– Inward processing ( IPR )
– Good knowledge various types of trading and bank documents

Skills ( Technical / functional skills required):

– Good level of MS Office. Knowledge of ORACLE (or SAP) an advantage
– Problem solving skills
– Decision making skills
– Prioritisation
– Self-motivated and results-oriented
– Good team player and keen to work in a very flexible environment

Main Accountability’s

1. Issue and application of shipping documents

· Evaluation of needed documents per country of destination

· Internal and external application of documents and certificates (e.g. specification, certificate of analysis, health certificate etc.)

· Issue of documents (e.g. delivery note, CMR, certificate of origin etc.)

· Arrange of certification and legalisation of documents

· Present documents for collection (CAD)

2. Customs

· Evaluation of needed customs documents

· Follow and knowledge of customs regulations (e.g. Export, Inward processing, preferential trade)

· Issue of the relevant customs documents (e.g. export declaration, EUR.1, T1, Carnet TIR, etc.)

· Monitor completion of customs processes

· Export control check

· Consideration of sanctions (e.g embargo, licenses)

· IPR process

3. Shipping

· Issue of pallet label

· Transport organisation considering costs, dates and INCO-terms

· Delivery date coordination with customer service and forwarding agent

· Transport order to forwarding agent

· Inquiry and maintenance of freight offers

· Check of freight invoices

· Monitor receipt of proofs of export and entry certificate

· Analysis of transport damages and report to insurance company

4. Invoicing

· Recording of additional invoice texts

· Check E&S accounts / tax modes in cooperation with finance and prior invoice release

· Issue of invoices and credit notes

5. Miscellaneous

· Complaints processing (transport damages)

· Transport organisation and import clearance of return deliveries

· Permanent updating of working instructions (QM manual)

· Orientation of trainees and apprentices

· Issue and report of Intra-Community trade statistics

· Check of incoming and outgoing invoices

· Report of used packaging (Interseroh, Repasack)

Job Title – Customer Service – Shipping & Export Agents

Hours – 35-37.5 hours per week

Rate of Salary: £26,000per year

Location – Mold, North Wales