Service Engineer – Across the UK

Job Title: Service Engineer – Across the UK

Client Summary:

Our client is a leading Heavy Manufacturing Company seeking to recruit a Service Engineer on a permanent basis to join their existing team.

Reporting to:

This is a key role within the team and the Service Engineer will report to the Product Support Manager, focusing on the installation, commissioning, troubleshooting and repair of the full range of products and equipment, working as part of a dedicated Service Team delivering first class support.

Service Engineer; Duties and Responsibilities:

Installing, commissioning, maintenance and servicing of the full range of equipment.
Coordinate all site based activities including crane work, assembly, electrical and mechanical installation.
Provide quick prompt technical assistance to Dealers and Customers.
Assist Engineering and Sales departments with display of equipment, simulation of equipment and technical presentations.
Investigate field issues, submit clear documented report, and offer recommendations for corrections.
Provide engineering with field performance data and recommend improvements.
Operate, test, and inspect equipment to ensure proper performance and compliance to manufacturer’s specifications.
Liaise with Dealers and Customers to ensure efficient execution of all installation and commissioning projects.
Liaise with Engineering, Sales and Manufacturing teams.
Travelling worldwide to locations of Dealers and Customers.
Working with the factory Manufacturing Team when not travelling.
Ensure safe working practices at all times.
Complete risk assessments and method statements for installs.
Service Engineer; Essential Criteria:

A minimum of 3 years technical service experience, preferably gained within the Materials Processing or Crushing and Screening industry.
Excellent mechanical, electrical, diesel-hydraulic and electro-hydraulic experience.
Have the ability to read and understand engineering drawings, Hydraulic schematics, electrical schematics, technical publications and works orders.
Welding experience.
The ability to work within a team, as well as on your own initiative, with minimal supervision in an environment that is fluid with constantly changing priorities.
Excellent verbal and written communication skills.
Hold a valid clean drivers licence and passport.
Be computer literate in the usual range of Microsoft products.
Ability to travel on short notice if required.
Flexibility in hours worked.
Able to work effectively with a range of diversified cultures
Strong negotiation skills.