Service Coordinator

Salary: £27,600 – £30,000 per year

A great company based in Hitchin are looking for a full time experienced Service Coordinator.

Main duties

• Liaising with customers by phone and email and booking in service calls and planned works
• Scheduling of service calls on a daily basis and organising engineers jobs
• Ordering spare parts and quoting customers accordingly
• Dealing with incoming sales enquiries
• Checking engineers weekly time sheets
• Vehicle Fleet Management
• Maintain/update CRM System
• AD hoc administration duties

• Necessary Skills

• Excellent IT Skills – Knowledge of Sage accounts preferred but not essential
• Excellent communication skills and the ability to build relationships with customers
• Adaptable and flexible to change
• Ability to work under pressure
• Ability to organise and multitask
• Excellent time management
• Work well as part of a team

We offer the opportunity to work in an exciting and friendly environment, where we value our team and provide opportunities to advance and progress within the company.