Service Advisor

This exciting opportunity exists within our Kings Lynn Volkswagen Retailer

**Please note: all candidates must follow the on-line application process**

With over 250 franchised retailers across the UK offering outstanding working environments, the brand continues to grow year on year.

Please note: All candidates must follow the online application process.

Job Description We are seeking to recruit a highly professional individual who can provide support to the Aftersales Manager as a Service Advisor at Kings Lynn Volkswagen. You will need to be a confident relationship builder able to communicate with all our customers in a professional, prompt and courteous manner. Key duties will include advising customers on technical queries/issues, arranging bookings for work to be carried out, advising and selling additional work found during vehicle inspections, along with finalising and invoicing the customer and collecting payment. You will need to demonstrate that you have the ability to work independently maintaining customer focus. Key performance indicators will include Customer satisfaction, repeat repairs and retail hours sold. The successful applicant will be, IT literate, self-motivated and have a proactive approach to delivering an exceptional customer experience. A full unrestricted driving licence is essential for this job role

£26,000 per year
22 days holiday
Private healthcare
Company pension

**Strictly No Agencies**