Senior Income Management Officer

About Haringey

Haringey Council is one of 32 in London. Haringey is an extremely diverse borough, and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth.
We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.

About the Role

The Income Management Department has 3 teams and each team has a Senior Income Management Officer. They are responsible for Income Management Officers along with Team Support Officers and a Former Tenants Arrears Officer.  They all report to the Income Management Manager.  Collectively, they report to the Head of Income Management.
The Income Management Team is fast pasted – as we are constantly progressing and the role requires a confident individual, who has vast experience in Income Management/Credit Control/Debt Collection and has worked as a Solicitor.  You must also have line management experience.  The right candidate will have experience of carrying out supervisions, coaching and developing staff, have a ‘can do attitude’, great leadership skills and need to be able to attend court and present cases in front of a Judge.

Working for Haringey

Haringey is an ambitious local authority, as the shape of local government continues to change, we’re determined to rise to the challenge and find new ways to ensure that our residents and visitors enjoy the best opportunities, Haringey have to offer. We are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce. Our benefits package includes generous leave entitlement, health and wellbeing support, local government pension scheme and a range of generous discount schemes across leisure and culture together with financial and money-saving discounts. Additionally, this post has a career grade scheme providing improvement opportunities for staff.

About You

You must be able to:

• Set team workloads and targets
• Coach and develop staff
• Ensure employees work towards Haringey’s values, goals and objectives
• Delegate work as necessary
• Proficient at IT
• Is numerate
• Can offer solutions