Senior Domestic Manager

HRGO recruitment is currently recruiting for a new exciting position for a experienced domestic manager to assist the Cleaning Services Manager with the delivery of high quality service, efficient and cost effective that meets the needs of a business NHS hospital.

Successful candidate will need experience of monitoring all services against quality and performance standards. Ensure that all quality monitoring, recruitment, training Health and Safety and all other general management duties are completed and maintained.

You must have experience of leading a domestic team and proven experience of high level of service delivery.

KEY RESPONSIBILITIES

To ensure that all domestic services functions are undertaken in a professional, competent and safe manner.
Proactively and positively contribute to the achievement of deliverables through individual and team effort. Manage the production of the required deliverables and control risks.
Build and sustain effective communications with other roles involved in the FM Services as required, ensuring the Trust personnel have a high level of confidence in Carillion service delivery.
Ensure full compliance with pre-defined working methods and procedures across the sites including Safe Systems of Work, COSH etc.
To undertake financial analysis and develop key performance indicators
Carry out full and detailed analysis of tender returns in order to effectively communicate potential benefits and pitfalls of supplier proposals prior to recommendation
To assist the Cleaning Services Manager, ensure budgetary controls exist to ensure that services are provided within approved budgets.
Deputise for the Cleaning Services Manager as appropriate including regular and ad-hoc meetings and presentations both within the Trust and externally. Undertake designated duties for the Cleaning Services Manager in time of absence
Ensure staff are adequately and appropriately trained to enable them to carry out their duties to meet Trust requirements
Undertake the training and direct supervision of staff within direct responsibility and support the Purchasing Manager in managing resources to meet the needs of the department
Monitor service delivery to ensure compliance with agreed performance standards.
Accountable for ensuring that all cleaning equipment is maintained according to the manufacturer’s requirements, only approved materials are to be used in line with infection control requirements and all service records and COSHH Data sheets are up to date.
To undertake and assist the Team Leaders and Supervisors carry out formal cleaning audits and inspections on a monthly basis of all areas of responsibility and take remedial action as appropriate. All inspections are to be unannounced and shall include evenings, weekends and holiday periods.
Formally report to the Cleaning Services Manager any health and safety hazards and potential hazards that require expense or action. Making sure that the Team Leaders. supervisors and domestic staff have and use the correct PPE in accordance with the Safe Systems of Work
To assist the Team Leaders provide monthly staff team talks take place with all domestic staff, as agreed with the Cleaning service Manager.
To assist with the recruitment and selection of appropriately skilled staff.
Ensure the availability of adequate resource with in the domestic services department.
Ensure safe working practices are adhered to at all times.
Ensure statutory and mandatory training requirements are met.
Effectively manage complaints, issues and incidents, undertaking investigations when required, conduct disciplinary and grievance procedures in line with Trust policy.
Be proactive in terms of service development to further enhance the performance standards.
Take an active part in the continuous review, development and improvement of systems, processes and services in support of the Trust’s commitment to a comprehensive and coordinated approach to procurement.
Organise and participate in the arrangements for trials of new equipment or consumables within the Division, conducting usage and financial analysis where appropriate, designing evaluation methodologies and ensuring appropriate standards are met
Discuss and agree objectives for all Team Leaders, Supervisory staff and to undertake regular appraisals providing guidance and assistance in the meeting of objectives and identifying development needs, produce PDP for every member of the supervisory team.
To assist the supervisors/Team Leaders allocate tasks to the Domestic Assistants including duty rosters.
To undertake all other duties that may be required by the Cleaning Services Manager for the effective running of the Cleaning Service.
The post-holder is expected to conduct his/herself in an acceptable manner at all times giving regard to the Trust’s Equal Opportunities Policies and Procedures.This role is 37.5 hours per week in a hospital enviroment. If you havehold the experience of a deomestic manager, please send your CV and a covering letter