Secretary, Secretarial & Receptionist Team, Office,

With over 1600 people across 9 UK offices we are proud to be a leading independent UK consultancy at the forefront of risk, pensions, investment and insurance.

We are seeking a Secretary on an initial 6 month fixed-term contract for our Amersham office. 

The role of our business area (Secretarial and Operations) is to provide central administration support services to all business areas, employees, and Partners at Barnett Waddingham. In order to provide these services our network of teams include various roles, with all positions united in delivery of professional support services, aligning with the growth and success of firmwide business objectives. The purpose of this role is to provide key and fundamental Secretarial central services in our local office team. In addition this role will help support other secretarial services roles or projects, where required, assisting the wider business area objective of delivering high quality services to the business.

Responsibilities

• Processing Incoming/Outgoing post, scanning of documents and distribution to relevant people or teams. Ensuring safe practice of mail handling is followed.
• Claiming and processing Secretarial service requests from our Secretarial TickIT system (request log). This will include processing requests including but not limited to;
• Arranging couriers
• Making travel and accommodation bookings for employees
• Creating purchase orders
• Document processing, including printing, sorting, formatting and binding
• Billing requests
• Monthly Expenses Reconciliation for Secretarial Management Team and other colleagues as required.
• Stationery stock control and ordering for the Local office.
• Secretarial Team Meeting arrangements; booking/calendar invites, agenda preparation with local team, taking minutes and sending out in timely manner.
• Secretarial support to Secretarial Team/Additional Project Work.
• Any other reasonable task as advised from time-to-time.

The above is intended to describe the general nature and responsibilities of the role and is not intended to be an exhaustive list of all duties or responsibilities of employees in this role

Experience/Qualifications

• Experience of previous Secretarial or administration roles, or ability to demonstrate a clear understanding of processes required.
• Experience of working in professional services environment, or ability to demonstrate a clear understanding of culture, behaviour and conduct required.
• Intermediate level skills in Microsoft packages; Outlook email and calendar, Word, Excel, PowerPoint.
• Experience using database systems preferred.
• Experience using Customer service ticket requests systems is desirable.
• Experience using Soft phone systems and internal messaging systems such as MS Teams preferred.
• Flexible and tailored approach in providing assistance support to a larger Secretarial Team.
• Previous experience in Billing, Expenses Reconciliation preferred, but not necessary.
• Ability to maintain professionalism in all matters, as well as being flexible in their working pattern
• Discretion and confidentiality are essential attributes required in service delivery.
• Maths and English GCSE standard or equivalent

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Here is a summary of our permanent benefits (fixed-term may differ slightly): 

• Competitive discretionary annual bonus
• Life assurance (4x up to 10x)
• Group income protection up to 65% of salary
• Private medical cover
• 25 days holiday per year and up to 30 days with holiday trading
• Generous pension scheme (we contribute 8%)
• Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm)
• Employee Assistance Programme
• Complimentary fresh fruit, hot and cold drinks in all our offices
• Paid volunteering day per year as a commitment to our Corporate Social Investment
• Support your favourite charity with the “Give as You Earn” option
• Match-funding for individuals raising money for a recognised charity
• Corporate social investment programme
• Funded training and professional development
• Lots of clubs, sporting and social events across our offices
• DEI Networks include Early careers, Gender equality, Inter-faith, LGBT+, Multicultural and Wellness+
• Tech / mobile advantage scheme
• Cycle to work scheme
• Healthcare cash plan
• Health assessments
• Dental cover
• Critical illness cover
• Ability to add family members to benefits
• Discounted gym membership
• Travel insurance options
• Will writing
• Access to GP service
• Access to Eldercare concierge service
• Travel loan
• Broad range of cash back offers and discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies

Accessibility

If you have a disability, learning difficulty, medical condition, or individual need, which you believe may affect your performance during our selection process, we’ll be happy to make adjustments to our processes to enable you a fair opportunity to showcase your skills.

Please visit AbilityNet should you benefit from advice on making your device easier to use if you have a disability. Should you require information in a different format, have other accessibility or reasonable adjustment requirements or if you find any problems not listed on this page, please contact (url removed) or call us on (phone number removed).

Postal applications should be sent to: Resourcing & Talent Acquisition, Barnett Waddingham, St James’s House, St James Square, Cheltenham, Gloucestershire, GL50 3PR

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