Scheduler Within Social Care
Full job description
Prestige Personnel Support Ltd
Salary: £26,400 – £28,200 per year
Working in a small friendly environment this client is seeking a highly organised candidate with experience of working within Social Care or a similar environment
The role is to work within a team liaising to include recruitment administration and compliance to carry out the following duties:-
* Understand and build effective and efficient schedules around our clients’ needs and CAREGivers’ availability.
* Understand clients’ needs to ensure schedules are matched to their needs, with the same CAREGiver and the same times each week, where possible.
* Ensure schedules are prepared and delivered weekly, considering travel time; holidays and sickness; training; and last-minute cancellations.
* Respond immediately to changes in the schedule and liaise with relevant team members.
* Identify and respond to staffing issues when CAREGiver request holidays.
* Match CAREGivers to new clients in conjunction with client services team and arrange introductions or shadow visits.
* Develop excellent relationships with both clients and CAREGivers
* Work with the recruitment team to ensure sufficient current and future staffing levels are met.
* Develop a rapport with new recruits during the induction process.
* General duties in a fast paced deadline driven environment
Person Specification
* Experience of working in a scheduling role within a private home care/domiciliary care or other relevant environment such as logistics preferred.
* Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
* Highly resilient under pressure and apply logic and reasoning.
* Interpersonal skills with ability to actively listen, negotiate and develop trust.
* Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
* Team player with strong interpersonal skills with the ability to build rapport quickly.
* Excellent attention to detail with the ability to multi-task.
* Logical and analytical with the ability to work on own initiative and meet deadlines.
* Utilise all methods of communication; phone, in person and email, using the appropriate method each time.
Out of hours on please apply a rota basis (average once a week) and one weekend per month
To apply for this job please visit definitejobs.co.uk.