Scheduler Planner

Salary: £36,000 per year

National Out Of Hours Scheduler – Nights

Our key client, a leader in their fiels, and a growing company with a bright fuure, seeks a Planner / Scheduler to work at their headquarters.

Salary: £36,000 pa, Pension, DIS Benefit

Location: The role will be based at our Depot in High Wycombe, Buckinghamshire

Hours of Work: 41.25 hours per week, Monday – Sunday, night shift pattern.

Holiday: 22 days plus Bank Holidays increasing with length of service after 3 years

As a key part of the Out Of Hours Team you will be responsible for the running and answering of the out of hours (OOH’s) phones and you will be scheduling all orders and jobs on a national basis.

You will deal with all customer enquiries, orders and issues and you will liaise with the Sales Office to ensure all enquiries are dealt with promptly.

You will ensure that all jobs and sales orders are raised as per company procedure and that all Scheduling Logs and all OOH reports are kept up to date at all times as required.

You will ensure that all rail requests are dealt with promptly and ensure that all customer eta’s are met and confirmed with the customer.

You will ensure that all Technicians are given the correct information needed to carry out their tasks. You will maintain regular internal and external communication, and that you will update all jobs on completion of the work.

Do I need experience in a similar role?

Due to the niche market that we work within, full training will be provided for this role. However, previous experience in an office administration, customer service or call centre role is essential.As is some planning experience.

What kind of candidate are we looking for?

In order to be successful in this role, we believe that you must have excellent interpersonal and communication skills with an ability to work to strict deadlines. Excellent attention to detail will also be required along with excellent proficiency using Microsoft Office (e.g. Word and Excel). We would like a highly motivated and enthusiastic person to join our expanding team.

Benefits

We offer a life insurance scheme to all employees that will pay-out three times your gross salary (tax free) to your chosen beneficiary.

Pension

Alongside the government pension scheme, we offer generous company pension scheme.

Hours

The shifs are detailaed below, essentialy it is 7 on 3 off 7 on 4 off

Shifts tun between 5pm-8am Mon-Fri (Shift is either 5pm-1am or 12am-8am, they rotate) and 8am-8pm Sat and Sun or 8pm-8am Sat and Sun.

It is on a rolling rota so it’s two weekends on in 3.

Application Details

Should you be interested in this post, or, would like to know more we would be delighted to hear from you – please attach your CV and a brief covering note confirming:

Availability for interview:
Earliest start date:
Minimum salary:

By submitting your C.V, we assume that you are happy for us to represent you and you wish to apply for the vacancy as described. Please contact the recruitment consultant concerned for more details.

This vacancy has been posted by Elite Employee Please note that Elite Employee is a Division of Employee Finder Limited – a recruitment agency, presenting this vacancy on behalf of our end client, whom we provide recruitment consultancy services to.