Sales Team Manager

Salary: £42,000 per year

Sales Team Manager

The Sales Team Manager is a brand-new management role within Inntravel which is a widely respected, leading provider of ‘at your own pace’ self-guided walking, cycling and other activity holidays across Europe.

This is an exciting time to take on a new role at Inntravel – a business benefiting from long-term investment to achieve ambitious growth targets, deliver digital transformation projects and retain its place as market leader in the self-guided walking holiday market.

Reporting into the Head of Sales and Customer Operations, you will be leading all sales activities to ensure by being a ‘hands on’ part of the day-to-day activities of the experienced team. You will also be providing support, personal development, reporting activity, and, very importantly you will be leading the way when it comes to improvements to systems and processes. 

The role of Sales Team Manager involves the following:

• Generating a fun, high energy environment with a positive team culture where sales conversions are maximised and staff deliver exceptional customer service.
• Motivating & inspiring individual sales team members to perform in line with sales targets and KPIs through setting individual target, developing performance through coaching, regular 1-1’s and facilitating the creation and achievement of personal developments plans. 
• Taking ownership of designing and delivering (with IT) the systems and processes required to give real time visibility to the team against key metrics.
• Reducing their ‘time to book’ KPI by ascertaining current blockers, identifying improvements and redefining processes
• Establishing a Sales team training program to minimise time taken to on-board and train.
• Recruiting, on-boarding and overseeing the training of the new members of the sales team.
• Collaborating with Marketing, Commercial and Product on tactical sales campaigns to maximise sales opportunities and customers’ lifetime value.

You will have:

• Training, coaching & people management skills.
• Motivation to achieve targets and demonstrate a positive attitude
• An energetic, friendly team player attitude
• A passion for the outdoors and our type of self-guided, sustainable holidays would be great!
• A hands-on individual who’s willing to go the extra mile

Salary: Negotiable

Benefits include:

• 50% holiday discount scheme on holidays offered by any company in the Hotelplan UK group
• 25 days holiday a year (pro-rata) – rising by 1 day per year to 30 days after 5 years
• Opportunity to ‘buy’ additional holiday leave if you need more time off
• Bonus eligibility based on company performance each year
• Hybrid working environment
• A healthcare cashback scheme that allows you to claim back money on a number of healthcare costs
• Pension scheme and life insurance
• 2 volunteer days a year
• Sociable & friendly office environment including our own allotment and lunchtime exercise classes

Interviews immediate