Sales Advisor

Sales Advisor – Newcastle 
£26,000 plus Generous Performance Bonus and Shift Pay

Join British Airways as a Sales Advisor at their contact centre in the heart of Newcastle-upon-Tyne!

As a Sales Advisor, you’ll handle a diverse range of incoming calls from customers around the world – from booking a £26,000one way ticket from Edinburgh to London, to organising a £50,000 holiday package to Barbados. You’ll dig deep and really get to know the customer’s needs inside-out, matching these requirements to products/services that suit their needs, taste, and budget. You’ll then close the sale, up selling additional services wherever suitable too.

Ideally, you’ll have some previous customer service and/or sales experience, either face-to-face or in a contact centre environment. Great problem solving and IT skills, as well as genuine interest in travel are essential too, as you’ll need to learn about all sorts of destinations and possibilities. 

In return, you’ll benefit from a generous performance-related bonus for hitting your sales targets, shift premiums, and significant discounts on flights and holidays too – on top of 32 days annual leave a year (including bank holidays). As a world-class learning organisation, we’ll also offer you all the support you need to achieve your future career goals, including a six-week training programme to get you started and ongoing opportunities for development and progression.

Based in the British Airways contact centre on the edge of the River Tyne, these are full-time roles working shift patterns Monday-Sunday, 07.30-22.00. You’ll be working in an open, relaxed office environment that’s got real buzz. There’s plenty of free on-site car parking, plus great public transportation links. You’ll even benefit from an onsite canteen which serves Starbucks.

Interested in joining British Airways as a Sales Advisor in Newcastle? Apply here today!