Sales Administrator (Energy Contracts)
Job Description
We’re looking for an experienced and talented Sales Administrator to join our busy energy contract team. Your role will be to help us deliver excellent customer service by processing contracts, resolving issues and working with our energy supplier partners; so you’ll need to be well organised, have exceptional attention detail and be calm under pressure. Experience of working in the energy industry would be an advantage but is not essential as we will provide you with the training you need. You should have experience in a similar role and be able to demonstrate a willingness to learn, be accurate and have a proactive approach.
What you’ll get to do:
Ensure the timely and accurate delivery of energy contracts sold by your sales colleagues
Monitor the contract process to ensure contracts go live and potential issues are identified
Tackle potential issues appropriately and understand when and how to escalate issues
Contribute to the development of efficient contract administrative processes
Establish and maintain good working relationships with team and our energy supply partners
What you’ll need to succeed:
•A good standard of education, with strong literacy and numeracy skills.
•Strong proven administrative experience and exceptional organisational skills
•Excellent communication and interpersonal skills, with the ability to communicate effectively to a range of audiences
•Proven record of establishing effective working relationships, and able to take the initiative
•Ability to listen and respond appropriately to instruction
•Intermediate IT skills including Excel and Word
•Good commercial acumen
You might also have:
•Experience in processing utility contracts (electricity, gas, water), or similar transferable skills
•Customer service experience
•Process mapping/development experience
What you will get:
A salary of £23,000 to £26,000 depending on experience plus commission, 33 days annual leave (including bank holidays), plus company benefits including pension, group life assurance (3 times salary), NFU membership and more.
You will be based at our office in Stoneleigh Park, Warwickshire, working 37 hours per week, Monday to Friday. We support work-life balance and operate a hybrid working policy with a mixture of home and office working available, and access to mental health support. Our company values are employee focussed; we believe in nurturing professionalism and resourcefulness in a united and inclusive work environment.
About us:
NFU Energy is the go-to energy consultant for agriculture and related industries, providing advice on all aspects of energy, from procuring energy contracts to sourcing and recommending energy solutions.
Situated at the National Agriculture Exhibition Centre in Stoneleigh Park, Warwickshire, our recently refurbished office provides a perfect setting to work from. On site facilities include a Gym, Farm Shop, Nursery and free parking as well as ample walking and cycling opportunities.
To apply please submit a CV and cover letter explaining your motivation for undertaking this role as well as any specific experience or strengths that you will bring, ensuring it is in line with the role description.
PREVIOUS APPLICANTS NEED NOT APPLY
NFU Energy is a wholly owned subsidiary of NFU Commercial Holdings Ltd Contract: Full Time, Permanent
Location: Kenilworth, Warwickshire
Hours: 37 hours per week
Salary: £23,000 to £26,000 per annum
Benefits: Pension, Life Assurance (3x salary), NFU Membership, Health Cash Plan, plus more
You may have experience in the following roles: Sales Administrator, Sales Administration, Sales Support, Administrator, Sales Support Administrator, Sales Support Administration, Office Administrator, Office Administration, Client Services Executive, etc.
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